At DMERZ TECHNOLOGY PRIVATE LIMITED, registered address No 157, G1, 4/608, V.O.C. Street, Perungudi, OMR, Chennai - 600041, we understand that situations can change, and you might need to cancel your order. Below is our Cancellation Policy to help you understand how cancellations are handled.
The terms “You,” “Your,” and “Yours” refer to the entity/person/organization using our Website. When this Policy mentions “we,” “us,” and “our,” it refers to the Company and its subsidiaries or affiliates. The term “goods” refers to any product or item bought on our Website by You.
This Cancellation Policy is governed by our Terms of Service.
For any questions regarding this Cancellation Policy or any cancellation requests, please contact us by email at support@trafyai.com, phone at +91 99418 34334, or other contacts provided below.
You can cancel your order within 24 hours of purchase if the goods have not yet been shipped. To request a cancellation, please contact our support team at support@trafyai.com with your order number and details. We will process the cancellation and issue a full refund to the original payment method.
If the goods have already been shipped or delivered, we are unable to accept cancellations. In such cases, please refer to our Return Policy for returning the product.
We reserve the right to cancel your order under certain circumstances, including, but not limited to:
If we cancel your order, you will be notified immediately, and a full refund will be issued to the original payment method.
We reserve the right to modify or update this Cancellation Policy at any time. Any changes will be posted on this page, and the updated policy will be effective from the date of posting.
If you have any questions about this Cancellation Policy, please contact us at support@trafyai.com or call us at +91 99418 34334.
Thank you for choosing our services. We are committed to providing you with the best customer experience possible.
